Shipping policy

RELIVO SHIPPING POLICY

Last Updated: 16 September 2026

At Relivo, we work hard to get your order to you as quickly as possible.

PROCESSING TIMES

Please allow 2–3 business days for your order to be processed and dispatched.

DELIVERY TIMES

Once your order has been dispatched, delivery typically takes 4–8 business days within the UK.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside of our control, including courier delays, adverse weather, customs processing, or unusually high shipping volumes.

SHIPPING CONFIRMATION & TRACKING

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.

Please allow some time for tracking information to update after your order has been dispatched.

DELAYS

While we aim to deliver within the estimated timeframe above, delivery times are not guaranteed. If your order has not arrived within the expected timeframe, please contact us at [YOUR EMAIL ADDRESS] and we will be happy to assist you.

Nothing in this Shipping Policy affects your statutory consumer rights.

INCORRECT DELIVERY INFORMATION

Please ensure that your delivery address is correct before completing your order. Relivo cannot be responsible for delays or additional costs resulting from an incorrect or incomplete delivery address provided by the customer.

CONTACT US

If you have any questions regarding your order or delivery, please contact us:

Please allow 2–3 business days for order processing. Once dispatched, delivery typically takes 4–8 business days.